Patient Testimonials

I’ve been a patient with Dr Hooper for 37 yrs.  I was diagnosed with a hearing loss in the 3rd grade but did not get hearings aids till I was 25 yrs old.  By the grace of God I subconsciously learned how to read lips in order to hear.  The day I received my hearings aids 25 years ago the first things I heard were my keys changle and raindrops on the roof of my car, sounds most people take for granted.  Over the years Dr Hooper has used his God gifted talent to insure I can hear in all life circumstances from tv to music to gatherings ect..   I am most grateful to Dr Hooper and his team!  Thank you!

Dr. Hooper,
Three decades ago, almost to the date, I met you and your fine staff in an office in Lehigh Acres. I remember this because my daughter had just been born and she is turning thirty next week.

At the time, I was very discouraged about the state of affairs of the hearing aid business in Southwest Florida. I had been wearing hearing aids since I was six years old and never felt like the people who were selling me hearing aids even cared about their patients. It always felt like I had gone to an auto parts store and had picked up an expensive new engine.  Once I was outside the door, they moved on to the next customer. Buyer beware mentality continued with each subsequent sales office. Nothing lasted more than six months without having to be repaired for hundreds of dollars. Some places did not even last long enough to provide good continued service. Many never matched their sales pitches of excellent customer service.

But that all changed in June of 1994. During my first visit, I learned of your hearing aid leasing program. From that point on, each and every hearing aid that you provided me was top-notch and so very much more superior than any other hearing aid I ever worn. The hearing aids you provided allowed me to move on in my life in a positive direction. I was able to hear well in all sorts of venues. They helped me gain the confidence to speak in front of large groups and – gasp – take questions from the audience. They allowed me the ability to not just watch a movie at the theatre but know what the actors were saying. Many doors opened for me and a lot of the credit goes to the excellent hearing aids that you prescribed to me. Not only were they excellent, I rarely had any issues with them with the exception of routine tube changings.

When I needed service, I knew that all I had to do was show up and I was given unmatched quality customer service. Each technician over the years always treated me with kindness and respect.

The last hearing aid you provided me, which I have included with my letter, has lasted for years and the quality was always excellent.

Recently, I received a cochlear implant in my right ear. Years ago you brought up that I would eventually qualify for one and that statement came true. As part of cochlear device I was able to obtain a matching hearing aid for my left ear that streams together with my cochlear device. As such, I am returning my leased hearing aid to you with a hundred-fold thanks for the quality, the service, and your kindness over the years.

Thank you Dr. Robert, Kyle and Dana. From day 1, when our GPS refused to get us to your office, and Dana came to the rescue and talked us there, to the patience you all had with Clayton, who walked in saying, “I’m not getting a new hearing aid.” It has been a pleasure working with you and the quality products you have for your patients.”

My recent visit to the Cape Coral Eartronics office was a pleasure as always. Dana, at the front desk, is always cordial and very helpful. Dr. Hooper quickly diagnosed the source of my impeded hearing which was not due to a malfunctioning hearing aid.  It was embedded hard wax, which he successfully removed. This entire visit was accomplished in just 20 minutes, where expertise and cordiality remain supreme!

I’ve been with Ear-Tronics for 6 years and I can say one thing and is they are the best of the best.  I started when we lived in Fort Myers and moved to Sebring and I am still with them.  Best service and friendly people and free batteries when ever you need a refill. I fly radio control airplanes back in Cape Coral and one day they grounded me because I was cutting everyone off.  At that point I new that I had a problem.  I found Ear-Tronics and my life changed for the better.  I can hear again, what a feeling that is. Check them out, you won’t be sorry.

I am very happy with Ear-Tronics. I love working with Kyle. We have great conversations and he is great to work with. Great experiences all around. I give 10 out of 10 stars!”

I am a patient of Dr. Robert Hooper and Hearing Aid Specialist, Kyle Hooper.

They have both treated me expertly, regarding my hearing needs.

With the “Lease” Availability, office visits and maintenance of my hearing aids is provided with no extra fees.

The office stand is knowledgable and friendly. All things considered, Ear-Tronics of Cape Coral will always be my choice for professional hearing care.

My husband and I stopped in today to see if you could find out what the problem was with his hearing aids. We are from another state and not a regular customer of yours but I’m so grateful that we were fortunate enough to find you. Everyone was so welcoming and accommodating. I have experienced in the past, that if you haven’t purchased the item from them, they aren’t interested in helping you to resolve the problem. However, I did not find this to be true at Eartronics. Everyone was so helpful and professional and resolved our problem very quickly and at a reasonable price. I thank you for your help and I will gladly refer you to my friends and acquaintances.

Dr. Hooper very patiently and thoroughly explained why I was having trouble hearing with my aids. I was surprised to realize that user (or erratic use) error was the major problem. I think I was expecting my aids to just magically give me great hearing without the responsibility of doing the necessary work to make it happen. Needless to say, I was on a real high and anxious to give my aids the time-required-to-make-it-happen test (at least 30# days), I certainly intend to wear my aids ALL-DAY-EVERY-DAY from now on to allow MY brain/ears to adjust. I’m feeling very confident now that this will happen.

Tremendous service from everyone. Friendly, knowledgeable, find solutions for everything I ask. They have made an experience that some people fight so long to ignore a pleasure to deal with. I am constantly told by friends that no one wears hearing aids with no complaints except me and it is because of the support I receive from Dr. Hooper, K Hooper, and Lynn. Thank you.

Just a note fr:om the Higbea’s to convey how much we appreciate our long standing relationship with Eartronics.

We have enjoyed our relationship with you and commend you for your personable and professional service to our needs. We are sad that we no longer will be able to see your smiling and welcoming faces.

Please find enclosed Cindy’s Hearing aids and batteries.

If we happen to be in Fort Myers in the future we will stop by and give you a shout out.

Gratefuly and Sincerely,

As a retired musician, I found it disheartening that I could no longer hear music or speech with clarity and resonance. And then I found Dr. Robert Hooper of Eartronics, who restored my ability to hear again with state-of-the-art hearing aids. It’s just amazing what he did and I am forever grateful.

I have recommended Eartronics to a number of people who have been very happy with their service as I have. Every time I see these people, they give me a huge smile and thank me again for recommending them. Eartronics is a great group to work with. They work with you until you receive the best results. I highly recommend Eartronics for the best service and results.

a good listener, examined my ears and removed the current problem. Carefully handled my hearing aids and resolved the local problem of the “aids.” Thanks again Debra for mailing extra batteries to me while I visited Ohio. I send greetings and love to the two of you.

on how great dr Hooper and Kyle is I’ve been patient since 1983. He fits the most comfortable hearing aid that you don’t know you are wearing one he also takes his time with you. You don’t feel rushed out from your appointment. His office staff is all so great. if you need repair it only takes 2 days to get it back. we was in NC he sent me a hearing aid to use and postage paid box to sent mine back for repair. You will never find a better audiologist than Dr Hooper. He even fit my husband who has cancer with hearing aid that is very comfortable for him to wear. He is the best in the country. Give him a try and you won’t regret it. No one else rents hearing aids which is so handy and free repairs and batteries.

I am a very satisfied customer. Very nice people. Thank you.

the children at the school I volunteer at, and when I was in a group of people. After discussing this with a friend she referred me to Ear-Tronics because she was so satisfied with their service. After receiving a thorough audio test, it showed me that I needed hearing aids. I was introduced to the leasing program at that time. There was an affordable down payment required so I had no large out of pocket expense to me. The monthly lease amount was affordable for my budget and something I could handle on a monthly basis. There were so many benefits with the program including free batteries for the term of the lease. I would highly recommend Ear-Tronics because of the low out of pocket down payment, the affordable lease payments, the professionalism of the doctors and staff, and when I call for an appointment they get me in as soon as possible. I also appreciate the fact that if anything is wrong with my hearing aid I can go to the in house lab to have it fixed at no charge.

The staff is very friendly! I can now hear the tv without having the volume turned all the way up, and everything is so much clearer.

–didn’t realize how much I was missing. The staff if very helpful and friendly. They take the time to explain everything, and the leasing program make them affordable for me. I like that I can get my batteries and repairs through the lease program, and I don’t have to worry about office co-pays–the lease covers them.

I tried other hearing aids for 6 years prior to coming to Ear-Tronics. None of them hold a candle to Ear-Tronics. They are the best.

They are great here, and every time she needs something, they are happy to help her. They are just awesome!

to let you know how much I appreciate Ear-Tronics North Fort Myers office. I sure like how Sherri responds to every problem I have had. She does so efficiently and quickly. Thank you!

We had to move mom to an assisted living facility out of the area, and she can no longer do long drives. She really misses the love and care she received from Dr. Hooper, Kyle, and Debra over the years. You all are the best!

I received from you folks and look forward to better hearing. Thanks so much

is the outstanding and dedicated support that goes with it. Thank you.

I have had my hearing aids with Ear-Tronics for about 15 years. Have really had no problem with my hearing since then. Dr. Hooper is great. He explains everything you need to know about your hearing aids. The staff are always friendly and go out of their way to help you anyway they can and kind of make you feel like family. Keep up the good work.

You’ve always been helpful at each location we have gone to. Mother especially enjoyed talking with Kyle, as he attended Indiana State University in Terre Haute, IN where we are from.

I really appreciate you and your office, and Dottie. Thank you so much. It’s a wonderful office. Excuse my writing. You are all wonderful people. Sincerely, Charlene Hatton

Dr. Hooper and Ear-Tronics: I knew I had a problem with my hearing. But with so many services being offered in our area, I didn’t know who to choose. In talking with a friend, she suggested I see Dr. Hooper. She was happy with him. After making an appointment and talking with him, I knew I had made the right choice. He was great, answered all my questions, and made me feel comfortable. Sherri, the gal at the front desk makes you feel at home and answers all your concerns also. I know I made the right decision. It has been 5 months and I am sorry I waited this long! Patricia Hiltbrand

Hello to all who need hearing aids and are doubtful about wearing them. Let me share just a few experiences of mine with you. I had been putting it off because of Vanity! They would make me look and feel old, they would hurt, they wouldn’t fit (bla, bla, bla). Was I ever wrong! I truly enjoy wearing mine because they really make me feel younger! I no longer read lips. Plus, they are not hard to get used to. I actually overheard a bit of a person’s conversation standing next to me. It was difficult not to smile. I always wanted outdoor chimes, but why bother–how would they sound, silly? I now have them and they sound beautiful! The music at Mass is truly Heavenly. I had forgotten just how wonderful it was. And of course going out with friends is fun again. I no longer asking why everyone is laughing–I was missing so much! It is just marvelous to hear again. TV you ask? I was playing the volume quite loud before, and still not catching what was being said. Now I listen to my favorite shows like Wheel of Fortune and catch every letter the contestants ask for. I love it! I don’t feel left out of the world anymore. I also told my husband to be careful now that I can hear him. I can hear two beautiful doves that come to my window now and then–I can actually hear the cooing! It’s terrific the things I can now hear, the many things I have been missing. Just about everything in my life has been enhanced. I never want to be without my aids again. When I awake I put them in immediately, I feel I have missed so much over the years. My hearing aids do not come out until bedtime. PLEASE don’t wait any longer to have your ears checked. You honestly don’t realize what you have been missing. I go to Ear-Tronics in Florida. They manufacture their own line of hearing aids. Dr. Robert Hooper is the owner of the business. They have been in business for 40 years! His office manager Sherri Owens has been with him many years, happy to help and please people. They sincerely have improved the quality of my life. I have been blessed to meet such wonderful, caring, professional people. I believe they have brought me back into a wonderful world. I pray for them each day. Thank you Dr. Hooper and Sherri. God Bless you both! PS–They both wear hearing aids, too!

I wanted you to know there are not enough appropriate words to describe my new hearing aids. They are amazing, awesome and wonderful. It is not the fact I can hear so much better, nor all the new technology, but it is the desire to put them in my ears as soon as I get up. I sometimes would not even wear the old ones all day–now I can watch TV and actually hear what is being said and no more closed captioning! And I can also answer my phone or change my settings with a remote. Anyone and everyone who has a hearing problem should be seeing Ear-Tronics. Thank you, Thank you, Thank you!

“I am severely hearing impaired. Hearing aids are a must for me. I have been a patient of Dr. Hooper’s for over five years, and just received my second pair of hearing aids. I got the Phonak Audeo B and I must say they are life changing.The bluetooth technology allows me to talk on the phone hand’s free, anywhere, and I can hear conversations so much better because the other persons voice is coming in to me through both ears. Prior to this, talking on the phone was always a source of anxiety for me as I often could not clearly hear what the other person was saying. My hearing has improved immensely. Dr. Hooper, Kyle and Sherri always make me feel happy to come into the office. They are always so helpful and patient. I love Ear-Tronics and would recommend them to anyone.”

for using as much of your time as I needed as your patient, to be fitted with an Ear-Tronics hearing aid. My hearing is now excellent.

Doctor Hooper improved my husband’s hearing with Ear-Tronics hearing aid, better than his hearing has ever been!

Thank you Dr. Hooper!

for many good years of service of hearing aids and attention to hearing loss.

Many years ago my Mother moved down from Pa. She had two hearing aids that were not working well. A nurse friend at Lee Memorial suggested to me that I use Ear-Tronics. I made the appointment for her with Dr. Hooper whose office it was. She got new hearing aids and was very pleased with them. My brother with whom she lived was thrilled that he did not have to keep looking for hearing aid batteries on sale because batteries were included with purchase of the hearing aid and a phone call could have new ones sent if needed. Her hearing was checked on a schedule and also whenever she thought something was not working well. If it needed something done it went into the repair service there.

Well my mother passed away in 2006 and then I became the one who needed a hearing aid. Yes, I have been deaf in one ear since I could not hear my dad’s watch at age of three. I have been a customer of Ear-Tronics. since my mother was gone.. I am still always pleased with service. Kyle has taken over his Dad’s job in this office. Things are still the same. Great service always, including their repair service which is just inside the front door into the office. Gail working in the office and answering the phone and scheduling appointments, Also will send batteries by mail.

I would suggest this service to anyone needing help with hearing or needing hearing aids.

and I would like to let you know that I have had hard hearing for seventy-two years. And thanks to Ear-Tronics, for the first time in my life, I can hear better. I know it’s not perfect, because I have nerve damage in one ear. But it feels great to be able to hear the TV and talk to people without asking two or three times for them to repeat.
Thank you Ear-Tronics

P.S.-I would recommend anybody that has trouble hearing to go to Ear-Tronics. They are the best in Lee County.

There was a time that I could hear like the rest of the world. Unfortunately, the government didn’t provide these services anymore and I was once again lost. Depression is not the word, sad wasn’t either, but “torture” fitted perfectly. People had to constantly repeat what they were saying over and over again, I felt every time they would have to raise their voices or yell that I was doing something wrong. Now I am content due to moving to North Fort Myers and meeting the office manager and the only Audiologist who would even give me this opportunity to “Hear like the rest of the world!”

Sherri and Dr. Hooper are both God-sent. Thanks to Dr. Hooper he worked with my budget and did an audiology test, fitting and I finally have hearing aids again. I do recommend Ear-Tronics to anyone who is going through what I had to go through. I have referred people to their office and I’m glad that I was able to help someone who was struggling like I was. She is getting her fitting for hearing aids, too! I am highly “satisfied” with Ear-Tronics staff for making me feel Alive again. Life is so much clearer to me. Thank you, Sherri, Dr. Robert Hooper, and Kyle Hooper!

I am very grateful that I found Ear-Tronics. I am very excited about the leasing program that Ear-Tronics has. It is the most sensible and economical way to have hearing aid instruments. Dr. Robert and Kyle Hooper are very focused on each of their patients.

I have great success with my hearing instruments and I can’t believe that everyone that requires them does not lease them. It is a very economical way to have access to the latest technology at all times. It is wonderful to finally have free and timely maintenance when the instruments breakdown through no fault of my own and free batteries.

If you can learn to wear glasses and false teeth, you can learn to wear your hearing aids.

I can hear the birds chirping. Since I got my two hearing aids, everything sounds much clearer. I can understand my preacher on Sunday mornings. The television doesn’t sound muffled anymore. It’s fantastic… with free batteries, repairs, maintenance and a new aid every four years, I never realized how much I was missing. I only wish I had done this years before.

I can hear my grand children for the first time. I can understand my preacher on Sunday mornings. It’s fantastic… with free batteries, repairs, maintenance and a new aid every four years. I never realized how much I was missing. I only wish I had done this years before.

My aid is critical to my job and if it breaks they loan me a back-up until repairs or a replacement is made. Best treatment I have ever had from healthcare professionals.

The caring that both Dr. Hooper and Kyle Hooper show never cease from fitting the mold, the proper hearing instrument, to the kind consideration of your well being in hearing environment. Someone truly cares about your hearing.

Dr. Hooper and his staff are wonderful through the years they have helped me to hear sounds more clearly, which I never heard before.

Ear-Tronics, the maximum service is only 2 days. That’s since 1994. It says a lot about the company and the people working there.

I have had my hearing aids with Ear-Tronics for about 15 years. I have really had no problem with my hearing since then. Dr. Hooper is great. He explains everything you need to know about your hearing aids. The staff are always friendly and go out of their way to help you anyway they can and kind of make you feel like family.

Keep up the good work.